First off, we're sorry if you need a replacement. We strive to honestly make the best product we can. Each key goes through a Fit and Finish check in order to catch small color imperfections, stem fit issues, and bubbles. Sometimes things can slip through the cracks, and we're happy to make amends. Please contact us with your issues within 30 days of receiving your key in order to quality for a Replacement.We will happily replace any key that has issues, as long as you can provide proof of the problem and we deem it to be a defect. The following are approved Return situations:MX or Topre stem does not fit, or is very loose Keycap was damaged during shipping Received incorrect order We will not replace keys for anybody other than the original owner/purchaser.
Each individual keycap is tested to ensure complete compatibility with MX mechanical switches